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Overview
Overview
Reporting boundary and approval
Integrated performance snapshot
Overview of our business
Telkom's business units
Value-creation
Value-creation
Chairperson's report
Our business model
Material aspects of our value creation process
The world we operate in
Engaging with our stakeholders
Enterprise risk management and compliance
Material themes
Group Chief Executive Officer’s report
Our strategy review
Performance
Performance
Financial capital
Group Chief Financial Officer's report
Openserve
Telkom Consumer
Yep!
BCX
Gyro
Intellectual capital
Human capital
Social and relationship capital
Natural capital
Transparency
Transparency
Corporate governance report
Leadership
Board diversity
Specific governance processes
AGM
Key governance actions
Combined assurance
Maintaining our business integrity
The Social and Ethics Committee report
Remuneration Committee Chairperson's report
Our remuneration philosophy, policy and framework
Implementation report
Financials
Financials
Directors' responsibility statement
CEO and CFO responsibility statement
Certificate from the Group Company Secretary
Directors' report
Audit Committee report
Independent auditors' report
Statements of profit or loss and other comprehensive income
Statements of financial position
Statements of changes in equity
Statements of cash flows
Notes to the financial statements
Annexure A - Shareholder analysis
Appendices
Appendices
The basis of preparing our report
Telkom's contribution to the United Nations SDGs
Share and debt holding information
Consolidated summary statement of profit or loss and other comprehensive income
Consolidated summary statement of financial position
Consolidated summary statement of changes in equity
Consolidated summary statement of cash flows
Restatements and adjustments
Notice of annual general meeting
Annexure to the notice of annual general meeting
Form of proxy for the AGM
Notes to proxy
Acronyms
Administration
6
Appendices
Acronyms
ALL
A
B
C
D
E
F
G
H
I
J
K
L
N
O
P
R
S
T
V
W
4G
Fourth generation
5G
Fifth generation
AGM
Annual general meeting
ARPU
Average revenue per user
ASA
Additional share award
B-BBEE
Broad-based black economic empowerment
BEPS
Basic earnings per share
Capex
Capital expenditure
CAPS
Curriculum Assessment Policy Statements
CoE
Centre of Excellence
Companies Act
Companies Act, 71 of 2008 (as amended)
DOA
Delegation of authority
EBITDA
Earnings before interest, tax, depreciation and amortisation
ERM
Enterprise risk management
ESD
Enterprise and supplier development
ESG
Environmental, social and governance
ESOP
Employee share ownership plan
Exco
Group Executive Committee
FCF
Free cash flow
FSP
Forfeitable share plan
FTTH
Fibre to the home
FY
Financial year
GCEO
Group Chief Executive Officer
GCFO
Group Chief Financial Officer
GDP
Gross domestic product
GP
Guaranteed package
GRI Standards
Global Reporting Initiative Standards
HEPS
Headline earnings per share
HR
Human resources
IAS
International Accounting Standards
ICASA
Independent Communications Authority of South Africa
ICT
Information and communications technology
IEC
International Electrotechnical Commission
IFRS
International Financial Reporting Standards
IFT
Independent Field Technician
IIRC
International Integrated Reporting Council
<IR> Framework
Integrated Reporting Framework
ISO
International Organization for Standardization
ISP
Internet service provider
IT
Information technology
JSE
Johannesburg Stock Exchange Limited
King IV
King IV Report on Corporate Governance™ for South Africa, 2016
KPI
Key performance indicator
LED
Light-emitting diode
LTE
Long-term evolution
LTIP
Long-term incentive plan
NICD
National Institute of Communicable Diseases
NQF
National Qualifications Framework
OHS ACT
Occupational Health and Safety Act, 85 of 1993
Opex
Operating expenditure
OTT
Over-the-top
PAT
Profit after tax
POPIA
Protection of Personal Information Act, 4 of 2013
PPE
Personal protective equipment
PwC
PricewaterhouseCoopers Inc.
Remco
Remuneration Committee
RICA
Regulation of Interception of Communications and Provision of Communication-Related Information Act, 70 of 2002
ROIC
Return on invested capital
S189
Section 189
SD-WAN
Software-defined wide area network
SDGs
The United Nations Sustainable Development Goals
SENS
Stock Exchange News Service
SHE
Safety, health and environment
SMB
Telkom Small and Medium Business
SME
small and medium-sized enterprise
SMME
Small, medium and micro-sized enterprise
STEM
Science, technology, English and mathematics
STI
Short-term incentive
TCFD
Task Force on Climate-related Financial Disclosures
TGF
Telkom Group Forensics
TGIA
Telkom Group Internal Audit
TRF
Telkom Retirement Fund
TSA
Talent Share Award
TSR
Total shareholder return
VAS
Value added services
VERP
Voluntary early retirement package
VSP
Voluntary severance package
WOAN
Wireless open-access network
WTC
WeThinkCode
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