A Telkom snapshot
Telkom is a leading information and communications technology (ICT) services provider in South Africa. Our offering includes fixedline, mobile and data services, information technology (IT) services and financial services. Telkom is listed on the Johannesburg Stock Exchange (JSE) with the share code TKG. The South African Government owns 40.5% of Telkom, 49.6% of our shares are held by institutional shareholders, 3.4% treasury shares and 6.5% by non-institutional shareholders1.
| 1 | Refer to share and debt holding information for more information on Telkom’s equity and debt holdings. |
Telkom’s purpose, vision and values
To lead in the converged ICT market through deep and credible relationships and a distinctive customer experience by:
- Leading in converged solutions
- Providing a quality network with unmatched reach
- Offering end-to-end digital solutions in the business community
- Creating innovative and pervasive broadband consumer services
- Being the wholesale provider of choice
- Being the best place to work for committed and accountable people
Telkom’s purpose, vision and values
Seamlessly connecting our customers to a better life.
Our values
and culture
One of Telkom’s keys to future success is to build a high-performance, valuesdriven culture. Telkom is committed to conducting business in an ethical manner based on our core values and acceptable principles. Our values form the foundation of our Group ethics handbook.
Telkom has five core values
C Continuous improvement
Listen, act, learn and innovate.
We seek continuous improvement and do things quickly, effectively and innovatively. We learn from our mistakes to enhance our performance and become more responsive to customer needs.
H Honesty
Be real, open and truthful.
We keep our promises and commitments. We tell the truth and are open and transparent in all our dealings with each other, our customers, our stakeholders and the broader community.
A Accountability
“If it is to be, it is up to me.”
We take full ownership of our actions and deliverables. We do not blame others and always give our best. We are passionate and walk the extra mile for customers.
R Respect
Ensure dignity to all.
Protect the environment. We treat people with courtesy, politeness and kindness, and actively listen to others. We value diversity and always seek to understand others.
T Teamwork
Together we win.
We are team players with a common goal and shared vision. We deliver business results through co-operation and share our knowledge and resources to the benefit of the business and stakeholders.
Telkom’s operating structure, products and services
This matrix sets out our operating structure and the products and services provided by our business units. The pages that follow contain further information.
| Products and services provided by Telkom’s five business units | Openserve (division) |
Telkom Consumer (division) |
Yep! (division) |
BCX (100% owned subsidiary) |
Gyro (100% owned subsidiary) |
| Connectivity Connectivity through ducted and aerial copper and fibre, and mobile and wireless transmission |
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| Infrastructure Property, masts and towers solutions to Telkom and third-party clients, data-centres and fibre |
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| State-of-art nextgeneration network Allows wholesale customers to connect their own customers |
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| Converged ICT
solutions Provide converged ICT services and products which include cloud, software-defined wide area network (SD-WAN), augmented reality, virtual reality, blockchain, artificial intelligence and robotics |
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| Digital presence and e-commerce The e-commerce platform supports integrated business solutions for small and medium business customers |