Telkom's business units
Customer/market segmentation
OPENSERVE is South Africa’s leading wholesale
infrastructure connectivity provider with the
largest open-access network across South Africa.
Our open-access model allows us to provide broadband,
enterprise, optical and carrier solutions to wholesale
customers across the following segments:
- Consumer – addresses the broadband connectivity needs of end-customers through multiple internet service providers (ISPs)
- Enterprise – enables business-to-business connectivity through high-bandwidth connectivity products and solutions
- Carrier – comprises customer-specific high-capacity backhaul and managed connectivity services for network service providers
- Global – provides network infrastructure connectivity, for example, submarine cables and satellite
Products and services
Broadband 
Enterprise 
Carrier 
Global 
Differentiators
The state-of-art next-generation network spans
across core, aggregation and access, making the
network a unique wholesale market differentiator
Largest wholesale open-access infrastructure
connectivity provider in South Africa
The leading high-speed fixed broadband
connectivity provider in South Africa
Capacity to grow network infrastructure
connectivity across all segments
Extensive experience and skills capacity across network
communication and connectivity services
Customer/market segmentation
TELKOM CONSUMER is driven by
high-speed mobile broadband and,
together with its fixed-line network, is
a converged communications provider.
Telkom Consumer operates in the
following segments:
- Mobile
- Fixed-line high-speed broadband
Serviced by the following access mediums:
- Owned mobile network
- Owned content platform
- Owned ISP
- Fixed services provided on a reseller basis
Products and services
Broadband
(mobile, fixed, nomadic)
(mobile, fixed, nomadic)
Voice 
Content 
Gaming 
Differentiators
Data-led mobile network
Market-leading capability across fixed and
mobile, including content and gaming
Broadband-led propositions
Fibre
backhaul base stations
Higher
data propensity customer base
Customer/market segmentation
Yep! is a leading digital
solutions company providing
converged communication and
intern service and technology
solutions to small businesses
in South Africa.
The Yep! customer segments
comprise:
- Single-owned businesses
- Small businesses
- Medium-sized businesses in all verticals and industries of the economy
Products and services
Our businesses provide the
following services to small and
medium businesses:
- Fixed-voice, broadband and private branch exchange solutions
- Mobile connectivity solutions
- IT solutions
- Payment and business lending
- A digital marketplace for small and medium businesses
- Financial services solutions which includes an expanded insurance product offering (device and funeral, from motor only)
Differentiators
Our Yep! e-Marketplace for business
creates a digital platform to improve
customer experience across the
value chain
Our e-Marketplace enables small and
medium businesses to sell, buy and
bid for work opportunities
This intuitive e-commerce platform
allows customers to complete a
needs analysis, purchase, explore
conveniently, using their chosen
payment method
Our capabilities also include:
- Strong partnerships with over-the-top (OTT) players on our online platforms
- Large customer base with long-standing relationships
- A regional sales force
- Digital-first approach and an online service portal
Customer/market segmentation
BCX is a state-of-the-art
technology company that
provides ICT solutions and
an integrated portfolio of
technology solutions in
South Africa.
BCX customer segments
comprise:
- Corporate (retail, mining, banking, financial services and healthcare)
- Public sector
- Large business
Products and services
Our diversified technology product
portfolio provides a wide range of
solutions, namely:
- Converged communication including voice, SD-WAN suite, ethernet and OTT solutions
- Digital platform solutions including digital, enterprise applications and customised industry-specific offerings
- Cloud platform solutions including enterprise cloud and infrastructure, field services management and cybersecurity
Differentiators
Our capability to provide
end-to-end ICT solutions
Market leader with strong
presence in connectivity, end
devices, applications and other
IT services markets
Largest Tier 4* data centre
footprint
Industry-specific expertise
Strategic vendor relationships
Develops customised
applications
* Tier 4 is defined below this graph
Customer/market segmentation
Gyro comprises masts and
towers, property investment
and property services
business. Gyro manages
the property portfolio of
currently utilised for operation
Gyro customer segments
comprise:
- Mobile network operators
- Wireless ISPs
- Broadband providers
- Public sector
- All property segments (retail, office, industrial, residential, student accommodation and data centres)
Products and services
Masts and towers with multi-tenant
leases on existing and new towers
Property development includes
new developments and repurposing
and refurbishing existing buildings
Property services with real estate and
tower management services include:
- Asset managements
- Development management
- Programme and project management
- Property management
- Facilities management
- Space user-demand management
Differentiators
Large independent, South African based
masts and towers portfolio
National footprint of properties,
masts and towers
Capacity and readiness to become
the preferred real estate solutions
provider for non-mainstream
large space users and real estate
portfolio owners
Leveraging the Group’s
technologies to implement
smart-enabled buildings and next-generation
property and facilities
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