Acronyms

fourth generation

fifth generation

asymmetric digital subscriber line

annual general meeting

artificial intelligence

average revenue per user

additional share award

broad-based black economic empowerment

basic earnings per share

capital expenditure

Curriculum Assessment Policy Statements

Chief Executive Office

Centre of Excellence

Companies Act, 71 of 2008 (as amended)

Customer Premises Equipment

delegation of authority

earnings before interest, tax, depreciation and amortisation

enterprise risk management

enterprise and supplier development

environmental, social and governance

employee share ownership plan

Group Executive Committee

free cash flow

forfeitable share plan

fibre to the home

financial year

Group Chief Executive Officer

Group Chief Financial Officer

gross domestic product

guaranteed package

Global Reporting Initiative Standards

Global System for Mobile Communications Association

headline earnings per share

human resources

International Accounting Standards

Independent Communications Authority of South Africa

Information and communications technology

International Electrotechnical Commission

International Financial Reporting Standards

Independent Field Technician

International Integrated Reporting Council

Internet of Things

Integrated Reporting Framework

International Organization for Standardization

internet service provider

information technology

Johannesburg Stock Exchange Limited

King IV Report on Corporate Governance™ for South Africa, 2016

key performance indicator

light-emitting diode

long-term evolution

long-term incentive

long-term incentive plan

Mobile Network Operator

National Institute of Communicable Diseases

National Qualifications Framework

Occupational Health and Safety Act, 85 of 1993

operating expenditure

over-the-top

profit after tax

Protection of Personal Information Act, 4 of 2013

PricewaterhouseCoopers Inc.

Radio Access Network

Remuneration Committee

Regulation of Interception of Communications and Provision of Communication-Related Information Act, 70 of 2002

Return on invested capital

section 189

software-defined wide area network

The United Nations Sustainable Development Goals

Stock Exchange News Service

safety, health and environment

Telkom Small and Medium Business

small and medium-sized enterprise

small, medium and micro-sized enterprise

science, technology, English and mathematics

short-term incentive

Task Force on Climate-related Financial Disclosures

Telkom Group Forensics

Telkom Group Internal Audit

Telkom Retirement Fund

talent Share Award

total shareholder return

value added services

voluntary early retirement package

voluntary severance package