A Telkom snapshot
1
Telkom is a leading digital infrastructure and technology service provider in South Africa. We offer end-to-end information and communications technology (ICT) solutions, including high-speed fibre, mobile and data services, information technology (IT) services and property management.
We are a JSE-listed company with a market capitalisation of R19 billion as at 31 March 2025.
Revenue1 contribution per business unit
EBITDA contribution per business unit
| 1 | Represents revenue generated from customers outside the Group. |
| 2 | Represents total operations, which is generated from both continuing and discontinued operations |
To lead in the converged ICT market through deep and credible relationships and a distinctive customer experience by:
Leading in converged solutions
Providing a quality network with unmatched reach
Offering end-to-end digital solutions in the business community
Creating innovative and pervasive broadband consumer services
Being the wholesale provider of choice
Being the best place to work for committed and accountable people
A high-performance, values-driven culture is one of Telkom's keys to future success. Telkom is committed to ethically conducting business based on our core shared values and acceptable principles.
We revised our values to ensure greater alignment with our strategic objectives as part of the journey towards a unified OneTelkom culture. Refer to the human capital section.
Our shared values form the foundation of our Group Code of Ethics.
Work together, learn from each other, and amplify our collective impact
I work together with my colleagues across our business units to maximise value for customers. I openly contribute my business unit knowledge/insights to achieve shared goals and better serve our customers. I am empathetic in considering other perspectives to align on common goals.
Place the customer at the heart of everything we do
I listen to understand in order to deliver the best solutions to our
customers.
I work with a sense of urgency and never at the expense
of quality delivered to customers. I own the part I play in our
commitment to customers.
Take ownership of our roles, decisions and outcomes
I do what I promise to do. I treat our business as my own by adopting an owner’s mindset. I set an example by showing up with no excuses.
Be nimble, adaptable and responsive to change
I act swiftly yet responsibly when making decisions. I adopt a solutions mindset in order to shift the status quo. I am flexible and open to change.
Break complexity to simplify processes, communication and solutions
I simplify daily tasks and processes to efficiently serve our customers. I create an environment of clarity. I use simple, accessible language to be understood, avoiding jargon wherever possible.
This matrix sets out our operating structure and the products and services our four business units provide.
| Openserve | |
| Telkom Consumer | |
| BCX | |
| Gyro |
Through ducted and aerial copper, fibre, satellite, mobile and wireless transmission.
Fibre infrastructure, data centres and property solutions for Telkom and third-party clients.
Networks that employ the latest and high-speed broadband technology.
Networks that employ the latest and high-speed broadband technology.
Providing end-to-end business ICT services and products, including cloud, voice connectivity, fixed-data and wireless networks, enterprise applications, analytics and other IT services.
The e-commerce platform supports integrated business solutions for small and medium business customers.