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Acronyms

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4G
Fourth Generation
5G
Fifth Generation
ADSL
Asymmetric Digital Subscriber Line
AGM
Annual General Meeting
AI
Artificial Intelligence
ARPU
Average Revenue Per User
ASA
Additional Share Award
B-BBEE
Broad-based Black Economic Empowerment
BEPS
Basic Earnings Per Share
Capex
Capital Expenditure
CAPS
Curriculum Assessment Policy Statements
CEO
Chief Executive Officer
COBIT
Control Objectives for Information and Related Technologies
CoE
Centre of Excellence
Companies Act
Companies Act, 71 of 2008 (as amended)
COMRiC
Communication Risk Information Centre
COSO
Committee of Sponsoring Organisations
CPE
Customer Premises Equipment
CSI
Corporate Social Initiatives
DOA
Delegation of Authority
EBITDA
Earnings Before Interest, Tax, Depreciation and Amortisation
ERM
Enterprise Risk Management
ESD
Enterprise and Supplier Development
ESG
Environmental, Social and Governance
ESOP
Employee Share Ownership Plan
Exco
Group Executive Committee
FCF
Free Cash Flow
FLDP
Female Leadership Development Programme
FRM
Fraud Risk Management
FSP
Forfeitable Share Plan
FTTH
Fibre To The Home
FY
Financial Year
GCEO
Group Chief Executive Officer
GCFO
Group Chief Financial Officer
GDP
Gross Domestic Product
GEMT
Group Emergency Management Team
GP
Guaranteed Package
GRI Standards
Global Reporting Initiative Standards
GSMA
Global System for Mobile Communications Association
HEPS
Headline Earnings Per Share
HR
Human Resources
IAS
International Accounting Standards
ICASA
Independent Communications Authority of South Africa
ICT
Information and Communications Technology
IEC
International Electrotechnical Commission
IFRS
International Financial Reporting Standards
IFT
Independent Field Technician
IIRC
International Integrated Reporting Council
IoT
Internet of Things
<IR> Framework
Integrated Reporting Framework
IRBA
Independent Regulatory Board for Auditors
ISO
International Organization for Standardization
ISP
Internet Service Provider
IT
Information Technology
JSE
Johannesburg Stock Exchange
King IV
King IV Report on Corporate Governanceā„¢ for South Africa, 2016
KPI
key Performance Indicator
LED
Light-Emitting Diode
LTE
Long-Term Evolution
LTI
Long-Term Incentive
LTIP
Long-Term Incentive Plan
MNO
Mobile Network Operator
MOI
Memorandum of Incoporation
NERSA
National Energy Regulator of South Africa
NICD
National Institute of Communicable Diseases
NMBM
Nelson Mandela Bay Municipality
NPS
Net Promoter Score
NQF
National Qualifications Framework
OHS Act
Occupational Health and Safety Act, 85 of 1993
opex
Operating Expenditure
OTT
Over-The-Top
PAT
Profit After Tax
POPIA
Protection of Personal Information Act, 4 of 2013
PwC
PricewaterhouseCoopers Inc.
RAN
Radio Access Network
REMT
Regional Emergency Management Teams
Remco
Remuneration Committee
RICA
Regulation of Interception of Communications and Provision of Communication-Related Information Act, 70 of 2002
ROIC
Return on Invested Capital
S189
Section 189
SD-WAN
Software-Defined Wide Area Network
SDGs
The United Nations Sustainable Development Goals
SENS
Stock Exchange News Service
SHE
Safety, Health and Environment
SIU
Special Investigating Unit
SMB
Telkom Small and Medium Business
SME
Small and Medium-Sized Enterprise
SMME
Small, Medium and Micro-Sized Enterprise
STEM
Science, Technology, Engineering and Mathematics
STI
Short-Term Incentive
TCFD
Task Force on Climate-Related Financial Disclosures
TGF
Telkom Group Forensics
TGIA
Telkom Group Internal Audit
TRIFR
Total Recorded Injury Frequency Rate
TRF
Telkom Retirement Fund
TSA
Talent Share Award
TSR
Total Shareholder Return
VAS
Value-Added Services
VERP
Voluntary Early Retirement Package
VSP
Voluntary Severance Package
WOAN
Wireless Open-Access Network
WTC
WeThinkCode

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